Last Updated: October 2025

Introduction

California SEO (“we,” “us,” “our,” “Company”) operates hirecaliforniaseo.com and provides SEO, digital marketing, and related services. We are committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, and interact with us online.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website or services.

1. Information We Collect

1.1 Information You Provide Directly

Contact Information:

• Name
• Email address
• Phone number
• Company name
• Website URL
• Business type/industry
• Service area or location

Communication Information:

• Messages sent through contact forms
• Email communications
• Chat or messaging conversations
• Inquiries and questions
• Feedback and testimonials

Service Information:

• Business description
• Marketing goals and objectives
• Current marketing efforts
• Website analytics access credentials
• Google Search Console access
• Social media account information
• Budget and timeline information

Payment Information:

• Billing name and address
• Payment method details
• Invoice records
• Transaction history

Account Information:

• Username and password (for client portals)
• Account preferences
• Communication preferences
• Service preferences

1.2 Information Collected Automatically

Website Usage Information:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Links clicked
• Referring and exit pages
• Device type and identifiers
• Location data (approximate)

Cookies and Tracking Technologies:

• Session cookies
• Persistent cookies
• Web beacons and pixels
• Google Analytics data
• Heatmap and session recording tools
• Advertising identifiers

Server Information:

• Access logs
• Error logs
• Server performance data
• Timestamp information

1.3 Information from Third Parties

Third-Party Services:

• Data from Google Analytics
• Data from Google Search Console
• Data from social media platforms
• Data from advertising platforms
• Credit card processing companies
• Email service providers

Public Information:

• Publicly available business information
• Industry directories and listings
• Public social media profiles
• News articles and publications

2. How We Use Your Information

2.1 Service Delivery

• Providing SEO and digital marketing services
• Creating and optimizing your content
• Building and managing your backlinks
• Tracking and reporting performance metrics
• Communicating about your account and services
• Responding to inquiries and support requests
• Generating reports and analytics

2.2 Communication

• Sending service updates and notifications
• Providing monthly performance reports
• Responding to your inquiries and requests
• Sending promotional materials and newsletters
• Account and billing communications
• Important announcements

2.3 Website Improvement

• Understanding how users interact with our website
• Testing new features and improvements
• Troubleshooting technical issues
• Improving user experience
• Analyzing website performance
• Conducting research and analytics

2.4 Marketing and Business Development

• Creating marketing campaigns
• Developing case studies (with permission)
• Generating testimonials
• Identifying business opportunities
• Tracking marketing effectiveness
• Building industry partnerships

2.5 Legal and Security

• Complying with legal obligations
• Protecting against fraud and illegal activities
• Enforcing agreements and policies
• Defending against legal claims
• Maintaining security of systems
• Auditing and compliance verification

2.6 Analytics and Reporting

• Aggregated statistical analysis
• Performance benchmarking
• Industry trend analysis
• Service effectiveness measurement
• Decision making and strategic planning

3. How We Share Your Information

3.1 Third-Party Service Providers

We share information with trusted service providers who assist us in:

• Email Marketing: MailChimp, Brevo, or similar platforms
• Analytics: Google Analytics, Hotjar, similar tools
• Payment Processing: Stripe, PayPal, or other payment processors
• CRM Systems: HubSpot, Salesforce, or similar CRM tools
• Website Hosting: Cloud servers and hosting providers
• Communication Tools: Slack, Microsoft Teams, or similar platforms

These providers are contractually obligated to use your information only for providing services to us.

3.2 Google and Search Engines

To provide SEO services, we share necessary information with:

• Google Search Console – Website data and performance metrics
• Google Analytics – Website traffic and user behavior
• Google Business Profile – Business information and reviews
• Other search engines – Performance and ranking data

3.3 Legal Requirements

We may disclose information when required by law:

• Court orders and legal proceedings
• Government agency requests
• Law enforcement investigations
• Public safety concerns
• Fraud prevention and detection

3.4 Business Transfers

If California SEO is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.

3.5 With Your Consent

We will not share your personal information for purposes other than those described in this policy without first obtaining your explicit consent.

3.6 Information We Do NOT Share

We do not:

• Sell your personal information to third parties
• Rent your email address to marketers
• Share financial information with unaffiliated parties
• Use information for unrelated marketing purposes without consent
• Share information with competitors

4. Case Studies and Testimonials

4.1 Client Success Stories

With your permission, we may feature your business in case studies, testimonials, or success stories. This may include:

• Business name and type
• Industry and location
• Before and after metrics
• Results achieved
• Client testimonial (quoted or paraphrased)
• Photos or videos (with consent)

You retain the right to:

• Deny permission for case study use
• Request removal of your information
• Opt-out of testimonial features
• Review content before publication

4.2 Marketing Use

Aggregated, non-identifying information may be used for:

• Website case studies
• Marketing materials
• Blog posts and articles
• Presentations and webinars
• Industry reports
• Social media content

5. Data Security

5.1 Security Measures

California SEO implements comprehensive security measures including:

• Encryption: SSL/TLS encryption for all data in transit
• Access Controls: Role-based access to sensitive information
• Authentication: Secure login credentials and multi-factor authentication
• Firewalls: Network firewalls and intrusion detection
• Monitoring: 24/7 security monitoring and threat detection
• Backups: Regular data backups for recovery
• Staff Training: Employee training on data protection and privacy
• Vendor Security: Verification of third-party security practices

5.2 Limitations

While we implement robust security measures, no system is completely secure. You acknowledge that:

• Security breaches are a possibility in any digital system
• We cannot guarantee absolute security
• You use our services at your own risk
• You are responsible for maintaining secure passwords

5.3 Breach Notification

In the event of a data breach affecting personal information, we will:

• Notify affected individuals without unreasonable delay
• Provide information about the breach and our response
• Offer complimentary credit monitoring services (if applicable)
• Cooperate with law enforcement investigations

6. Data Retention

6.1 Retention Periods

We retain your information based on:

• Active Clients: Throughout service engagement plus 3 years
• Former Clients: 3 years after service termination
• Website Visitors: Cookies stored for up to 2 years
• Analytics Data: Up to 26 months
• Legal Obligations: As required by applicable law
• Dispute Resolution: Until disputes are resolved

6.2 Deletion Requests

You may request deletion of your personal information at any time, except where we are required by law to retain it or where it is necessary for service delivery.

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small files stored on your device that help us recognize you and improve your experience on our website.

7.2 Types of Cookies We Use

Necessary Cookies:

• Security and fraud prevention
• User authentication
• Website functionality
• Content delivery

Performance Cookies:

• Website analytics
• User behavior analysis
• Performance measurement
• Error tracking

Marketing Cookies:

• Retargeting and advertising
• Campaign tracking
• Lead generation
• Conversion measurement

7.3 Managing Cookies

You can:

• Disable cookies in your browser settings
• Delete existing cookies
• Opt-out of tracking
• Use private/incognito browsing

Note: Disabling cookies may limit website functionality and services.

7.4 Third-Party Cookies

Third-party services place cookies for:

• Google Analytics – Website usage tracking
• Facebook Pixel – Conversion tracking
• Google Ads – Retargeting campaigns
• HubSpot – CRM and tracking

You can opt-out through:

• Google Analytics opt-out extension
• Your browser’s privacy settings
• Individual company opt-out pages

8. Your Privacy Rights

8.1 Access to Your Information

You have the right to:

• Request what personal information we hold about you
• Receive a copy of your information in a portable format
• Understand how we use your information
• Access your account and data

8.2 Correction and Updates

You have the right to:

• Request correction of inaccurate information
• Update outdated information
• Modify your communication preferences
• Change account settings

8.3 Deletion and Right to Be Forgotten

You have the right to:

• Request deletion of your personal information
• Have your data removed from our systems
• Opt-out of marketing communications
• Request removal from mailing lists

Exceptions: We may retain information when:

• Required by law
• Necessary for service delivery
• Essential for dispute resolution
• Needed for fraud prevention

8.4 Data Portability

You have the right to:

• Receive your data in a structured format
• Transfer your data to another provider
• Download your information

8.5 Opt-Out Options

Marketing Communications:

• Unsubscribe link in every email
• Contact us to opt-out
• Adjust email preferences in account

Analytics Tracking:

• Browser privacy settings
• Google Analytics opt-out
• Do Not Track signals

Cookies:

• Browser cookie settings
• Clear existing cookies
• Refuse new cookies

9. Children’s Privacy

9.1 Age Restriction

Our website and services are not directed to children under 18 years of age. We do not knowingly collect information from children.

9.2 Parental Involvement

If we discover we have collected information from a child under 18, we will:

• Delete the information immediately
• Notify the parent or guardian
• Comply with applicable children’s privacy laws

9.3 COPPA Compliance

We comply with the Children’s Online Privacy Protection Act (COPPA) and all applicable children’s privacy regulations.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights:

• Right to Know: What personal information is collected and used
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of sale/sharing of personal information
• Right to Correct: Request correction of inaccurate information
• Right to Limit: Limit use of sensitive personal information
• Right to Non-Discrimination: No discrimination for exercising rights

To Exercise Your Rights: Email: privacy@hirecaliforniaseo.com
We will respond within 45 days.

11. European Privacy Rights (GDPR)

If you are located in the European Union, you have rights under GDPR:

• Right to Access: Request a copy of your data
• Right to Rectification: Correct inaccurate data
• Right to Erasure: Request deletion of data
• Right to Restrict: Limit how your data is used
• Right to Portability: Transfer your data
• Right to Object: Object to data processing
• Right to Lodge a Complaint: Contact your local data protection authority

Data Controller: California SEO, India
Legal Basis: Your consent and legitimate business interests

12. Third-Party Links and Services

Our website may contain links to third-party websites and services that are not operated by California SEO.

This Privacy Policy does not apply to:

• Third-party websites
• Third-party services
• Third-party applications
• External platforms and tools

We are not responsible for:

• Third-party privacy practices
• Their data collection or use
• Their terms and conditions
• Security of their platforms

We recommend reviewing the privacy policies of any third-party services before providing information.

13. International Data Transfers

California SEO is based in India. Your information may be:

• Stored in India or cloud servers
• Transferred internationally for processing
• Shared with service providers globally
• Subject to different privacy laws

By using our services, you consent to international data transfers.

14. Do Not Track Signals

Some browsers include a “Do Not Track” feature. We do not currently respond to Do Not Track signals, though you can disable cookies and tracking through browser settings.

15. Changes to This Privacy Policy

15.1 Updates

California SEO may update this Privacy Policy to reflect:

• Changes in our practices
• New technologies and features
• Legal requirements
• Industry best practices

15.2 Notification

We will notify you of material changes by:

• Posting updates on our website
• Sending email notification
• Requesting explicit consent if required
• Clearly marking changes as “Updated”

15.3 Your Acceptance

Your continued use of our website or services following updates constitutes acceptance of the updated Privacy Policy.

16. Contact Us

For questions about this Privacy Policy or your privacy rights:

California SEO
Email: privacy@hirecaliforniaseo.com
Email: contact@hirecaliforniaseo.com
Website: hirecaliforniaseo.com

Data Protection Officer:
For GDPR inquiries: dpo@hirecaliforniaseo.com

Mailing Address:
California SEO
Jodhpur, Rajasthan
India

Response Time: We respond to privacy inquiries within 30 days.

17. Additional Privacy Protections

17.1 California Consumer Privacy Act (CCPA) Disclosures

Information We Collect:

• Identifiers (name, email, phone)
• Commercial information (purchase history, services)
• Internet activity (browsing, clicks, pages visited)
• Geolocation data
• Professional information
• Inferences and analytics

Purposes of Collection:

• Service delivery
• Marketing and advertising
• Legal compliance
• Fraud prevention
• Analytics and improvement

Your CCPA Rights:

• Know what information is collected
• Delete personal information
• Opt-out of sale/sharing
• Non-discrimination for exercising rights

17.2 General Data Protection Regulation (GDPR)

Legal Basis for Processing:

• Your explicit consent
• Contractual necessity (service delivery)
• Legitimate business interests
• Legal compliance
• Protection of vital interests

Your GDPR Rights:

• Right to access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making

Acknowledgment

By using California SEO’s website or services, you acknowledge that you have read and understand this Privacy Policy and agree to our practices regarding your personal information.

If you have concerns about our privacy practices, please contact us immediately. Your privacy is important to us, and we are committed to addressing any concerns promptly and transparently.